Accessibility Commitment

Effective Date: 21/10/2025
Last Updated: 21/10/2025

we are committed to ensuring that our website is accessible to all users, including people with disabilities. We believe that every person deserves equal access to online content, services, and information—especially in the care sector.

Our Commitment

We aim to comply with applicable accessibility standards, including:

The Web Content Accessibility Guidelines (WCAG) 2.1, Level AA
The Equality Act 2010 (UK), which requires reasonable adjustments for disabled users

We strive to make our website usable for people who:

Use screen readers or keyboard navigation
Have visual impairments or color blindness
Experience motor difficulties
Have cognitive or learning disabilities

What We’re Doing

To make this site accessible, we have:

Used clear, readable fonts and sufficient color contrast
Enabled keyboard navigation across all main pages
Added alternative text for meaningful images
Structured pages using proper HTML headings and landmarks
Made forms as simple and accessible as possible

We also regularly review and test the site to maintain and improve accessibility.

Known Limitations

While we do our best to ensure full accessibility, some third-party content or older documents (e.g., PDFs) may not fully meet accessibility standards. We are working to address these issues and provide accessible alternatives wherever possible.

Need Help?

If you experience any difficulty using our website or accessing any part of our content, please let us know. We value your feedback and will do our best to provide the information or support you need in an accessible format.

You can contact us by:

Email: Jmills@Serenitycare.org.uk

Phone: 01476 247179