Referrals
we understand that choosing the right care and support provider is an important decision. Our admissions and referral process is designed to be clear, collaborative, and person-centred — ensuring that every transition into our care is handled with compassion, professionalism, and respect. We work with local authorities, commissioners, and families to provide high-quality, tailored care for individuals with learning difficulties, autism, complex mental health needs, and behaviours that challenge.
We pride ourselves on our flexibility and our ability to meet diverse and complex needs. Whether it’s a planned transition or an urgent placement, we provide responsive support designed around each individual. We accept in-area and out-of-area placements across a range of care settings. We offer commissioned services in partnership with local authorities and NHS teams. We tailor every care package to meet individual needs, including staffing levels, environment, and support planning. Our focus is always on finding the right placement for the right person, ensuring safety, stability, and positive outcomes.
The Admissions Process
Referral Received
Referrals can be made directly by local authorities, commissioners, healthcare professionals, or family representatives.
Assessment and Compatibility
Our experienced management team conducts a detailed needs assessment to ensure we can provide the right level of support and environment for each individual.
Transition Planning
Once placement is agreed, we work closely with existing providers, families, and professionals to ensure a smooth, well-supported transition into our care.
Personalised Support Plan
Each individual receives a tailored care plan developed around their strengths, preferences, and goals, reviewed regularly to ensure continued progress and wellbeing.
We’re committed to working openly with commissioners, professionals, and families to create safe, stable, and supportive placements — wherever they’re needed. Whether you’re seeking out-of-area placements, specialist commissioned care, or urgent support, our team is here to help.
Contact our referrals team today to discuss placements, assessments, or partnership opportunities:
Charlotte Bull - Admissions and Referrals
07777 115971
